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General

Is my personal information kept safe?

Your privacy is very important to us. You can be assured that we abide by privacy protection laws and we will only share your personal information if it abides with the protection legislation. You can find more information on this in our privacy policy.

Which payment methods are available?

You can pay using credit card, debit card or pay with cash upon delivery.

How are my orders shipped?

Your orders are shipped through our courier partner, FIS.

Which countries do products ship to?

Your orders can be shipped to Greece and Cyprus.

How much does it cost to have my order delivered?

Shipping costs are as follows: Greece: .3.50 euros Cyprus: 10 euros"

How can I track my order?

Once your order has been shipped you will receive a confirmation email which includes a tracking number. You can then use that tracking number in our courier partner's tracking system.

How long until I receive my order?

Delivery times vary according to your location. For information on delivery times you can view our courier partner's information page.

How do I return or exhange my order?

You can exchange your item for another item within 14 days of receiving your order. However, you will be charged the shipping costs. To return your order you will have to email eshop@digitalminds.com stating your order number and the product you are returning, before shipping it to Digital Minds (7 Fragkoklissias Street, Marousi, 15125, Athens, Greece)

Can I receive a full refund if I return my order?

You can receive a full refund if you return the item within 14 business days after receiving it. To receive the refund, email eshop@digitalminds.com and we will reach out to you with the next steps.

What happens if I receive a malfunctioned item?

If your order did not arrive in the same condition as what you saw on the site, you will be able to exchange it or ask for a refund at eshop@digitalminds.com within 7 business days.

This is not what I ordered. What now?

If the item/s you have received is not the same as the item/s seen in your order confirmation email, you can inform us at eshop@digitalminds.com and we will make sure to send you the item/s you ordered.

Where can I contact you?

For any questions or inquiries you can reach us at +30 2106801272 or eshop@digitalminds.com.